Privacy Notice

This is the web site of The Soapy Cauldron Ltd. (Wholesale)

Our postal address is:
16 Uttoxeter Road
Upper Tean
Staffordshire
ST10 4LG

We can be reached via e-mail at wholesale@thesoapycauldron.co.uk or you can reach us via our contact form.

We collect the e-mail addresses of those who communicate with us via e-mail solely for the purpose of return contact.

If you have placed an order with us we may occasionally send through information on special offers on the site, you can opt out of this service.

If you do not want to receive e-mails from us in the future, please let us know by sending an e-mail at the above address, or unsubscribe in Your Account.

If you supply your postal address on-line you will only receive the items for which you provided your address.

Persons who supply their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line, or from our Couriers in relation to delivering your order.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, unique identifier information (e.g. customer number or password) that we maintain about them, transaction information (e.g. dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g. name, address, phone number) that we maintain about them.

Consumers can access this information by e-mailing the above address.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or email.

Use of Cookies on our site

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

Session Cookies: which are temporary cookies that remain in the cookie file of your browser until you leave the site, and Persistent cookies: which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you. How we use Cookies on our site what information we collect

In our utilisation of The Soapy Cauldron for online ordering, cookies are built into the software for the purpose of maintaining cart contents, registrations and collection of generic data.

We also use website analysis software. This information helps us understand customer interests and helps us improve our website. A cookie is used to store small amounts of information. The cookie does not contain personal details. We do not sell, give, or trade the statistics they store to any 3rd parties for data-mining or marketing purposes.

Session Cookies

To allow you to carry information across pages of our site and avoid having to re-enter information.

To allow you to maintain a shopping basket

Within registration to allow you to access stored information

Persistent Cookies

To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

Back